“You don’t need to remember the good things, and you will impress yourself.” On June 24th, Li Tianwei, director of the Emergency Command Leading Group Office of the Ministry of Ecology and Environment, described the hotline “12369” that has now become a historical environmental complaint.
Recently, many provinces and cities have issued an announcement saying that environmental protection complaint hotline “12369” is officially suspended.”12369″ witnessed the course of improvement in my country’s ecological environment.Li Tianwei said that the opening of the “12369” environmental protection report hotline in 2001 is a milestone of ecological environmental protection “for private affairs, relieve worries for the people, and relieves the people”. It is an important window for ecological environmental protection. It is an important window for ecological environmental protection.The people of the people communicate with each other.In the past 24 years of the hotline, it has always adhered to the people -centered, and gives full play to the combined supervision mechanism of “spot check -supervision -warning”.Must -check, everything is available, and there is an echo.
According to incomplete statistics, since the opening of the “12369” hotline, more than 6.7 million complaints have been registered and accepted by the “12369” hotline, which promoted the solution of the pollution problems around a large number of people, such as catering oil, smelly odor, and noise.More than 3,000 people in the supervision and early warning reported that they repeatedly repeatedly reported reports of the cases that were strongly reflected in the case, and timely resolved a number of hidden dangers of social environmental risks.At the same time, make every effort to the environmental guarantee of the college entrance examination, the two sessions, important holidays, and major events, and to pay attention to the reporting parts and quickly to create a good environmental atmosphere.
In addition, the Ministry of Ecology and Environment has dug the “12369” hotline data “Gold Mine” for many years, which has provided more than 550,000 precise problem clues for central environmental protection supervision, law enforcement supervision, and atmospheric supervision and assistance.It provided a strong guarantee for the fascination of pollution prevention and control.
“Although ‘12369’ has become history, the inheritance of the wisdom of everyone and the things of success is still continuing. At present, the national ecological environmental petition complaint report management platform has become a new” Lianxinqiao Bridge communication between the masses and the ecological environment department’. “Li Tianwei said
According to Li Tianwei, on the official website of the Ministry of Ecology, you can see the reporting column of the ecological environment network complaints, as well as a link reported by the ecological environment WeChat complaint, and a QR code reported by WeChat complaints.In 2023, WeChat network reports have reached 250,000, and the first half of this year has increased by 8%year -on -year, becoming an important channel for complaints from ecological environmental petitions.
It is understood that there are three advantages of WeChat network reports: first, more convenient.The masses can report anytime, anywhere, and do not need to be mailed and working hours.Second, more accurate.When reporting, the masses can upload positioning, photos, and problems directly to the platform. The content is more specific and the information is more specific.Third, more efficient.The reporting platform is universal nationwide. The acceptance of the reporting complaints “one network registration, one network transfer, one network processing, and one net response” greatly improved efficiency, the efficiency of handling, and the efficiency of the settlement.
Li Tianwei said that in the next step, the Ministry of Ecology and Environment will seriously practice the “Fengqiao Experience” and “Pujiang Experience” in the new era, give full play to the role of the national ecological environmental petition complaint reporting platform, and actively respond to the people’s anxiety, hope, and thoughts.Promote solving the environmental problems of “urgency and anxiety” around the masses, effectively protect the legal environmental rights and interests of the people, help to fight the tackling of pollution prevention, and jointly promote the construction of beautiful China.
Source: Rule of Law Daily-rule of law network
